Powerful, flexible online surveys
Posted: 21st October 2015
Yes. Online surveys does not prevent a survey from being completed many times on the same computer or from the same IP address. If you wish to restrict your survey so that only certain people can complete it, you can set this up yourself using survey access control. You can set up an overall survey password, so […]
Posted: 13th August 2015
If you have created a list of respondents using survey access control, you can export this list to: check that all of the details are correct. access the respondents’ personalised URLs. use the list as the source data for a mail merge. To export your respondent list: Locate your survey and click on Distribute. Click […]
Posted: 27th July 2015
Online surveys is designed to protect respondent anonymity. Online surveys does not use cookies for survey completion and external tracking software such as Google Analytics is not supported on online surveys. Additionally, you cannot access any information about respondents’ IP addresses. However, the anonymity of survey responses ultimately depends on the survey design decisions you make. […]
Posted: 13th August 2015
This FAQ applies to surveys where you have chosen to enable survey access control and create a list of respondents. Note: Files larger than 10Mb cannot be uploaded to online surveys. If your respondent list is very large, please split it into two or more files before attempting to import it, so that each file is less than 10Mb […]
Posted: 19th May 2014
For additional survey security and monitoring you can use survey access control to set up a list of individual respondent details (instead of an overall survey password). This will: Let you create personalised survey links for your respondents (or issue respondents with usernames and passwords, if preferred). Allow you to email the survey links to your respondents straight from online surveys. […]
Posted: 24th September 2014
While it’s easy to add a few individual respondents to your survey access control list manually, if you have a long list of participants then it will be much quicker to import it. The respondent list has to be imported and exported as CSV (comma-separated values), a plain-text format which can be generated from (and imported into) a spreadsheet […]
Posted: 21st May 2015
This Help page applies to surveys where survey access control has been enabled and a respondent list has been created. If you have discovered an error in your respondent list information, you can change this at any time, even while the survey is open. Note: If you are capturing pre-populated information from your respondent list in the survey […]
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This Help page applies to surveys where survey access control has been enabled and a respondent list has been created. You can delete respondents from your respondent list at any time. Respondents can either be deleted individually or all at once. Please be aware that: Deleting respondents is a permanent action and there is no ‘Undo’ option. Respondent records […]
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This Help page applies to surveys where survey access control has been enabled and a respondent list has been created. If you have not yet set up a respondent list, please refer to our Help page on Controlling who can complete your survey. If you already have a respondent list and need to add to it, […]
Posted: 23rd April 2015
If you have set up a respondent list using survey access control, online surveys will construct personalised links for you. The personalised links are generated when you export your respondent list. To export your respondent list: Locate your survey and click on Distribute. Click on Survey access control. Click on Export respondents. The exported respondent list includes […]