Powerful, flexible online surveys
Posted: 18th August 2015
Where a list of respondents has been created using survey access control, you can send email invitations to your respondents containing personalised URLs or usernames and passwords. There are two options for sending invitation and reminder emails to your respondents: Online surveys has an inbuilt email tool which you can use to send invitation and reminder […]
Posted: 27th July 2015
Online surveys is designed to protect respondent anonymity. Online surveys does not use cookies for survey completion and external tracking software such as Google Analytics is not supported on online surveys. Additionally, you cannot access any information about respondents’ IP addresses. However, the anonymity of survey responses ultimately depends on the survey design decisions you make. […]
Posted: 5th June 2015
The most likely reason that you are unable to send reminders using the online surveys email tool is that you have already sent the maximum number of emails that the tool will allow. The online surveys email tool will send a maximum of one invitation email and four reminder emails per respondent (five emails in total). Additionally, you […]
Posted: 19th May 2014
For additional survey security and monitoring you can use survey access control to set up a list of individual respondent details (instead of an overall survey password). This will: Let you create personalised survey links for your respondents (or issue respondents with usernames and passwords, if preferred). Allow you to email the survey links to your respondents straight from online surveys. […]
Posted: 19th January 2015
If you have set up a respondent list using survey access control, there are two ways to invite your respondents to participate in your survey: 1. Send your survey invitations using online surveys If you are a user in a Project or Organisation account and your survey has up to 5,000 respondents, you can email your […]
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Online surveys has an inbuilt email tool which you can use to send invitation and reminder emails to your respondents. This is only available to users within Project and Organisation account types. The email tool in online surveys is limited to 5,000 respondents per survey. Please be aware of the pros and cons of using online surveys […]
Posted: 15th December 2015
Online surveys has an inbuilt email tool which you can use to send invitation and reminder emails to your respondents. This is only available to users within Project and Organisation account types. Full instructions for activating and using the online surveys email tool can be found on our Help page “Inviting and reminding respondents using […]
Posted: 19th March 2015
Launching your survey opens your survey so that it can receive responses. Launching your survey does not automatically distribute your survey to your respondents. There are several ways to distribute your survey to your respondents, both within online surveys and outside of online surveys. The survey distribution and sharing options within online surveys become available in the Survey launchpad once […]
Posted: 27th March 2015
To activate the online surveys email tool, and/or to allow online surveys to keep track of who has and who has not completed your survey, you must: Set up a respondent list using survey access control; and Add a hidden question which captures the username, email address or token of your respondents. The instructions on this page […]