To extend or re-open your survey, you will just need to change its close date. To change the close date of your survey: Locate your survey. Click on Distribute. Click on Distribution settings in the left-hand menu. Change the Closing date to the desired date. Click Save. Note: If you are reopening a closed survey, we recommend you check […]
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Yes, you can amend a live survey to correct an error or add information, as long as the survey structure remains the same. You therefore cannot: Delete, move or copy any pages. Delete, move or copy any questions. Delete, move or copy any notes. Delete, move or copy any sections. Add new pages. Convert a […]
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A launched and open survey can be completed by anyone who knows the survey web address (public URL). You can restrict access to your survey with a password that your respondents have to enter before beginning the survey. Note: This basic protection means all your respondents will use the same password. It does not prevent […]
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You can use Survey access control to restrict participation in your survey by: Setting up a survey password: only people who have the password can complete the survey. This basic protection does not prevent respondents from making multiple entries. Setting up a respondent list with unique credentials for each respondent. Respondents then access the survey […]
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To activate the online surveys email tool, and/or to allow online surveys to keep track of who has and who has not completed your survey, you must: Set up a respondent list using survey access control; and Add a hidden question which captures the username, email address or token of your respondents. The instructions on this page […]
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This feature is only available for Organisation account users What is a survey responses digest? A responses digest is an email that will update you on how many new responses your survey has received. You can choose to receive updates from as many surveys as you like and they will be collated into one convenient […]
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