Powerful, flexible online surveys
Posted: 16th November 2015
If you have launched your survey, you will not be able to delete any questions. This restriction applies as soon as you launch your survey. The restriction stays in place regardless of whether your survey’s status is scheduled, open or closed. Launching your survey also disables some of the editing functionality. The disabled functions will appear greyed […]
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While it is possible to test your survey using the preview functionality, we strongly recommend that all survey authors pilot their surveys before releasing them to their target audience. When you pilot your survey, you launch a test version of your survey and ask friends, colleagues and reviewers to complete it. You can also complete the […]
Posted: 21st October 2015
Yes. Online surveys does not prevent a survey from being completed many times on the same computer or from the same IP address. If you wish to restrict your survey so that only certain people can complete it, you can set this up yourself using survey access control. You can set up an overall survey password, so […]
Posted: 20th October 2015
A survey author can edit both the survey short name and the respondents’ tokens to create shorter personalised URLs. The survey short name can be edited in the Distribution settings screen. Tokens can be edited in the Survey access control screen. We advise caution when editing or shortening tokens. If tokens are guessable, people with […]
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Yes, however you cannot use the same URL on more than one survey at the same time. To reuse a survey URL, you must change the survey short name on the survey that is currently using the URL so that it frees the URL up for reuse. The survey short name forms part of the […]
Posted: 24th August 2015
There are four options for the status of an online survey: – Draft surveys have not yet been launched. – Scheduled surveys have been launched but the opening date is in the future. – Open surveys have been launched, the opening date has passed but the closing date is in the future. – Closed surveys have been launched but the opening […]
Posted: 18th August 2015
Where a list of respondents has been created using survey access control, you can send email invitations to your respondents containing personalised URLs or usernames and passwords. There are two options for sending invitation and reminder emails to your respondents: Online surveys has an inbuilt email tool which you can use to send invitation and reminder […]
Posted: 17th August 2015
Survey messages are found in your survey’s Distribution settings. Survey messages are displayed to your respondents under the following circumstances: The Login page message is displayed if you have set up survey access control and a respondent uses the Public URL to access your survey. The Survey not yet open message is displayed if a respondent […]
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Survey redirects are found in your survey’s Distribution settings. Survey redirects allow you to redirect your respondents to another website (e.g. a website that provides information about your survey) if they click on your survey URL before the survey is open or after the survey has closed. You can set up two redirects: An Early […]
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When you create a new survey, online surveys assigns default opening and closing dates for the survey. The default opening date is the day that you created the survey, and the default closing date is 30 days from the opening date. These dates can be changed at any time. When you are ready to launch […]