Powerful, flexible online surveys
Posted: 10th October 2014
The Survey map shows the default path through a survey and any routing pathways that you’ve added. So, if you have a question on page 2 that routes to page 3, and the default destination for page 2 is also page 3, the map will show two arrows between pages 2 and 3. This isn’t a […]
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Yes, you can allow your respondents to complete the survey in several sessions by enabling the Finish Later option on the Survey settings page. This option adds a Finish later link to the bottom each survey page, allowing respondents to save their responses and return to finish the survey later. Respondents who click on the Finish […]
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You can turn question numbering on or off on the Survey settings page. Turning question numbers off will hide the question numbers from your respondents’ view of the survey. The question numbers will still be visible to you in the Design tab. To show or hide question numbers: Click on Design. Click on Survey settings. […]
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Yes, but the respondent interface (buttons, instructions, etc.) will remain in English. If you are using non-Latin characters, make sure you have tested your survey before launching the final version. Create a short survey using your chosen language, and then pilot it to check that it works and that respondents can answer it. Check how […]
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Yes, you can amend a live survey to correct an error or add information, as long as the survey structure remains the same. You therefore cannot: Delete, move or copy any pages. Delete, move or copy any questions. Delete, move or copy any notes. Delete, move or copy any sections. Add new pages. Convert a […]
Posted: 9th October 2014
The survey structure consists of the pages, questions, notes and section titles in your Survey builder, along with any routing, screening and/or pre-population options applied to those items. While you survey is still in the ‘Draft’ stage, you can change any element of its structure. Once a survey has been launched, certain changes cannot be […]
Posted: 23rd September 2014
There is a known issue with pre-populated question settings. Visit our Known Issues page for more information. As well as asking respondents to fill in information about themselves you can also pre-populate your survey with information you already have about individuals or groups. This information can be shown to or hidden from respondents when they […]
Posted: 9th October 2014
This Help article provides instructions for Organisation account users to share their surveys with other online surveys users via the Survey permissions functionality. Using the survey permissions functionality, you can give full or limited access to a survey to other online surveys users. You can, for example, allow another user full access to the survey, or […]
Posted: 2nd May 2014
You can download your survey structure by exporting it in JSON (JavaScript Object Notation) format, which can be shared with other users (for example, as a survey template) and imported back into online surveys. This page explains how to: Export a survey structure. Import a survey structure. To export your survey structure: On your Dashboard […]
Posted: 1st May 2014
The following languages are currently supported: Bosnian English French Gaelic (Scottish Gaelic) German Greek Italian Polish Portuguese Russian Serbian Spanish Ukrainian Welsh To change the language of your survey: On your Dashboard , locate your survey and click Design. Click on Survey settings in the left-hand menu. Under the heading ‘Localisation’, select your required language from […]