Powerful, flexible online surveys
Posted: 19th February 2019
You can add sub-questions (also known as follow-on questions) to any type of question. Where the parent question is a multiple choice or selection list question, you can choose to make the sub-questions visible only if a certain answer option is selected in the parent. To add a sub-question: Add the parent question as normal. Within the […]
Posted: 21st April 2015
It is not currently possible to randomise the order of questions, answer options or pages, or to randomly assign respondents to different versions of a survey. However, depending on the nature of your research, the following suggestions may allow you to work around this: Known groups of respondents If you are surveying a known group […]
Posted: 20th April 2015
You can insert links into notes, question text and the ‘More info’ section of a question. You can add the full URL for the relevant website, or you can make a word or a string of text into a link. Links cannot be inserted into answer options, nor can they be added to row items in grid questions […]
Posted: 16th March 2015
This page explains how to add an image to your survey. Images can be added to notes, question text and the ‘More info’ section of a question. If you wish to add a logo to your survey please see Customising your survey’s appearance. Please ensure that you have obtained copyright clearance to use any files/images that […]
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Video and audio material cannot be hosted on the online surveys website. However, you can embed media that is hosted on an external service, such as YouTube or Vimeo, into your survey. Videos and other media can be embedded into a note or the ‘More info’ section in a question. Videos and other media cannot be embedded into question […]
Posted: 24th August 2015
If you need to make files or documents available to survey respondents (for example, you are collecting feedback on design mock-ups and want to include the mock-up images in the survey), you can upload them in the Survey files section of your survey. Survey respondents can then view your file(s) by clicking on a link […]
Posted: 10th March 2015
Your survey must consist of at least two pages: The start (or landing) page, which can contain questions; and The final ‘Thank you’ page, which must not contain any questions. This is because all surveys have a Finish button on the second-last page to warn respondents that they are reaching the end of the survey from which […]
Posted: 23rd February 2015
Certain changes cannot be made to a survey once it has been launched (regardless of whether it is scheduled, open or closed). Listed below are the changes that can and cannot be made to a launched survey. We cannot advise whether you should make a particular change to your launched survey. We recommend that you only […]
Posted: 19th February 2015
You can change the name of your survey at any time. To rename your survey: Locate your survey. Click on Design. Move your mouse pointer over your survey name. Your survey name will turn blue, and an “Edit” icon will appear. Click on your survey name to open the Edit survey titles window. Change the survey […]
Posted: 13th October 2014
If you enable survey navigation on the Survey settings page, respondents will be able to go back to pages they have already completed and change their answers. If this option is not selected, respondents can only more forward. In either case, once a respondent reaches the final page of the survey, all their answers are […]