Powerful, flexible online surveys
Posted: 11th August 2015
You can choose to allow your respondents to print or save a PDF of the answers they gave to the survey. To enable this for your respondents: Locate your survey and click on Design. Click on Survey settings. Under Completion options, tick Allow response printout. Click Save. If there are hidden pre-populated questions in the […]
Posted: 24th January 2014
There are three ways to create a new survey: Create a new survey from scratch. Create a new survey by copying an existing survey. Create a new survey by importing a survey structure. Creating a new survey from scratch To create your new survey: Click + Create new at the top left of the Dashboard […]
Posted: 29th April 2014
This page explains how to build the framework of your survey by adding pages, text and sections. To access the Survey builder, go to your Dashboard , locate your survey and click on Design. Adding pages The best way to start building your survey is to decide how many pages you will need. Your survey has to consist […]
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A grid allows you to group questions together into a table format. Grids are flexible and space saving, but can easily become complex and difficult for respondents to use. Grids can be particularly challenging for respondents using screen readers or respondents using mobile devices with small screens. Setting up your grid In the Survey builder: Find the right […]
Posted: 10th June 2015
If you are using routing in your survey, you may encounter a message on your survey launchpad that states “Survey contains orphaned pages”. An ‘orphaned page’ is one that is skipped by all respondents. You cannot launch a survey with an orphaned page. To identify which page(s) are orphaned, click on Design and then Survey map. […]
Posted: 8th June 2015
The copy, move and delete actions are only available in DRAFT surveys. Once a survey has been launched, the copy, move and delete options are greyed out and these actions cannot be performed. The copy, move and delete actions are permanent and there is no ‘Undo’ option. If you are unsure of the effect that a […]
Posted: 22nd May 2015
Yes. You can do this in two ways: You can use routing to direct respondents to different pages in your survey based on their answers to questions; or You can set up a sub-question that is shown only if a particular answer option is selected in the parent question.
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Yes. To make a question compulsory: Create a new question, or edit an existing question. Click on Advanced options. In the Optionality & dependency section, choose Required. Click Add question (if adding a new question) or Save (if editing an existing question). A red star will appear next to the question text to indicate that […]
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Yes. To restrict answers to dates and times, you can use the date and time question types. You can allow any date or time to be entered or set a date and/or time range for these questions, to restrict answers to dates or times within a given period. Alternatively, there are a number of restrictions […]
Posted: 21st May 2015
Yes. To do this: Click on Design. Click on Survey settings. Under Completion options, untick Show survey progress bar. Click Save. This hides both the progress bar at the top of each page and the page numbers. Page numbers will automatically be hidden if your survey contains routing – there is no need to hide the […]