Powerful, flexible online surveys
Posted: 16th November 2015
If you have launched your survey, you will not be able to delete any questions. This restriction applies as soon as you launch your survey. The restriction stays in place regardless of whether your survey’s status is scheduled, open or closed. Launching your survey also disables some of the editing functionality. The disabled functions will appear greyed […]
Posted: 10th November 2015
It is possible to format the text in the following items: Question text. ‘More info’ text. Note text. Contact, copyright and screening messages. Survey messages. The format of the text in other items (e.g. answer options, grid row items and page titles) is fixed and cannot be changed. To format the text in one of the […]
Posted: 9th November 2015
A Survey contact details link appears on the footer of every page of every survey. When a respondent follows the link, they are provided with the name and email address of the Survey Contact. The Survey Contact is also listed next to the survey name on the Dashboard, and is assumed to be the user […]
Posted: 3rd November 2015
Both the grid question and scale/rank question types use a tabular (or matrix) format to display question statements and answer options. While grids and scale/rank questions can be flexible and space-saving, care should be taken when using these question types in your survey, for the following reasons: Multiple or large tables can affect how quickly […]
Posted: 8th October 2015
It is our experience that very large or complex surveys are extremely difficult to edit, administer and analyse, and can cause high respondent drop-out rates. We do not currently limit how many questions you include in your survey; however if your survey is large and/or complex we will display a warning message on your Survey launchpad prior […]
Posted: 6th October 2015
If you have not used piping in your survey before, please read our FAQ on piping first. You should also read our Help article on Using piping in your survey to familiarise yourself with the general process of inserting piping source labels/anchors and core variable tokens into your survey. Piping can be incorporated into URLs to allow […]
Posted: 15th September 2015
When editing a survey in online survey, it is important to know whether you are creating/editing a parent question or a sub-question. The main distinguishing features of parent questions and sub-questions are outlined below. Parent questions: Are added by clicking in a blue section of the survey builder. Are numbered 1, 2, 3, 4, … Are […]
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A page break splits an online surveys page into two pages. Page breaks can only be inserted between two existing items on a page (e.g. between two questions or between a note and a question). A page break cannot be removed. If you have added a page break to your survey that you wish to remove, the […]
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It may be necessary for you to obtain a statement of consent from your respondents to participate in your research, or a statement that they have read and agreed to certain terms and conditions. In either case, it is important that respondents can only continue with the survey if they state that they do consent or that they have […]
Posted: 24th August 2015
Yes. You can upload files that are below 10Mb in size and within a range of allowed formats to the Survey files section of your survey. Once the files have been uploaded to your survey, you can insert a link to each file into a question or note in your survey. Your respondents then click on the […]