FAQ for Admin users (Project account)
…Admin screens in online surveys? Sign in to online surveys and: Click on Manage at the top right of the screen (next to Sign out). A drop-down list will appear….
Online surveys (formerly BOS)
Powerful, flexible online surveys
Help & support
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What is the Survey Contact?
…this and click Save. Important: A Survey Contact must be an online surveys user who is either part of the same online surveys account or has permissions for the survey….
How do I reset my password?
…the Forgotten password link on the online surveys sign in screen; or Sign in to online surveys, click Manage at the top right of the screen, then choose Change password….
Adding a video or other media content
Video and audio material cannot be hosted on the online surveys website. However, you can embed media that is hosted on an external service, such as YouTube or Vimeo, into…
Managing account responsibilities
…the account complies with the Data Protection Act. Being the first point of contact for any queries regarding the account. Mediating account-level requests from the organisation to the online surveys…
Filtering using multiple criteria
…useful to combine criteria with ‘or’ or ‘not’, or create a more complex filter. For example, you may want to define a group by whether they have given a certain…
Can I restrict the type of answers respondents can provide?
…free text questions: You can limit the length of responses by setting a maximum number of characters that can be entered. You can restrict the type of answer that can…
What file formats are available when exporting response data?
…Separated Values (.tsv) The .sav file format is compatible with both SPSS and PSPP (a free statistical analysis program with similar features to SPSS). If you wish to import your…
Launching your survey
…free from mistakes. The mandatory/optional/follow-on settings of questions are correct. Your survey is accessible to those with disabilities. If you are using survey access control, that the set-up works and…
Why can't I delete or edit a question?
…the copy. For a detailed list of the items you can and cannot edit once you have launched your survey, please see our Help article on editing a launched survey….