Can respondents save a survey part way through and return to it later?
Yes, you can allow your respondents to complete the survey in several sessions by enabling the Finish Later option on the Survey settings page. This option adds a Finish later…
Online surveys (formerly BOS)
Powerful, flexible online surveys
Help & support
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Adding new respondents to an existing respondent list
…please refer to our Help page on Controlling who can complete your survey. If you already have a respondent list and need to add to it, there are two ways…
How can I help a user who can’t log in?
This FAQ is for administrators of Project or Organisation type accounts. This page provides some tips for Admin users to help: New users who can’t log in. Existing users who…
Managing account responsibilities
…user who you want to assign the role(s) to and click on their username. This will open the Edit user page. Tick the Primary Contact and/or Billing Contact box and…
Importing your respondent list
…been assigned to a pre-populated question in the survey (see our Help page on pre-populating questions for more information). Examples Your spreadsheet might look something like this: Example 1: Username…
Scale/rank questions
…main survey builder page. You can preview it by clicking on the Preview icon at the top of the page it appears on. If you want to make any changes…
Renewing your online surveys licence
…to your account’s Primary Contact and Billing Contact. Any Admin user can, from their Dashboard , click Manage in the top-right corner and select Payments to view the open renewal…
Filtering using multiple criteria
…useful to combine criteria with ‘or’ or ‘not’, or create a more complex filter. For example, you may want to define a group by whether they have given a certain…
Controlling who can complete your survey
…page on importing your respondent list for more information. Once you have completed your list, you can click Export respondents to save it onto your computer as a CSV file…
Why are there multiple arrows connecting pages on my survey map?
…3, and the default destination for page 2 is also page 3, the map will show two arrows between pages 2 and 3. This isn’t a problem, but you can…