Distributing your survey URL
…your survey to your respondents, both within online surveys and outside of online surveys. The survey distribution and sharing options within online surveys become available in the Survey launchpad once…
Online surveys (formerly BOS)
Powerful, flexible online surveys
Help & support
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Editing a launched survey
…to re-import the respondent list into the copied survey. You must remove any respondents who have already completed the survey, otherwise they will be able to complete the survey again….
Why should I always pilot my survey?
…you pilot your survey, you launch a test version of your survey and ask friends, colleagues and reviewers to complete it. You can also complete the pilot survey yourself. This…
What will my invitation and reminder emails look like?
If you choose to send invitations and reminders from Online Surveys, the emails will be formatted like this: You can change: The body text The recipient name (using pre-population) The…
How do I validate my pre-population parameters?
…match the text of the related question’s answer options exactly. If Online Surveys cannot match the value you’ve uploaded to an answer option in the question, the participant will see…
Creating a customised URL using piping
If you have not used piping in your survey before, please read our FAQ on piping first. You should also read our Help article on Using piping in your survey…
Is there a limit to the number of respondents I can have?
…more than 20,000 responses, you should contact help@jisc.ac.uk. Online surveys allows you to set expected responses and maximum responses numbers in your survey’s Distribution settings. You do not have…
Unscheduled maintenance: 4-5 March 2024
We are letting you know of urgent unscheduled maintenance planned for version 2 (v2) of Online Surveys from Monday 4 March at 08:00 for up to 48 hours. While the…
Will exporting my results affect my survey?
…generates a copy of the information held on the online surveys servers and converts it into the format that you have chosen. The original information is retained within online surveys….
Including a consent statement
…the terms and conditions. You can use the screening functionality within online surveys to direct participants away from the survey if they state that they do not consent or that…