Can I restrict the type of answers respondents can provide?
…free text questions: You can limit the length of responses by setting a maximum number of characters that can be entered. You can restrict the type of answer that can…
Online surveys (formerly BOS)
Powerful, flexible online surveys
Help & support
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What is the Survey Contact?
…this and click Save. Important: A Survey Contact must be an online surveys user who is either part of the same online surveys account or has permissions for the survey….
FAQ for Admin users (Project account)
…Admin screens in online surveys? Sign in to online surveys and: Click on Manage at the top right of the screen (next to Sign out). A drop-down list will appear….
Unscheduled maintenance: 4-5 March 2024
We are letting you know of urgent unscheduled maintenance planned for version 2 (v2) of Online Surveys from Monday 4 March at 08:00 for up to 48 hours. While the…
Managing account responsibilities
…the account complies with the Data Protection Act. Being the first point of contact for any queries regarding the account. Mediating account-level requests from the organisation to the online surveys…
Will exporting my results affect my survey?
…generates a copy of the information held on the online surveys servers and converts it into the format that you have chosen. The original information is retained within online surveys….
Adding a video or other media content
Video and audio material cannot be hosted on the online surveys website. However, you can embed media that is hosted on an external service, such as YouTube or Vimeo, into…
Including a consent statement
…the terms and conditions. You can use the screening functionality within online surveys to direct participants away from the survey if they state that they do not consent or that…
Pre-populating questions
…also pre-populate your survey with information you already have about individuals or groups. This information can be shown to or hidden from respondents when they complete the survey. Pre-population can…
Can I add or delete respondents, or change respondent details, when my survey is open?
Yes. You can amend your respondent list at any time, even after you have launched your survey. Please see these Help pages for full instructions: Adding new respondents to an…