What is a page break?
A page break splits an online surveys page into two pages. Page breaks can only be inserted between two existing items on a page (e.g. between two questions or between…
Online surveys (formerly BOS)
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How do I distinguish between a question and a sub-question?
When editing a survey in online survey, it is important to know whether you are creating/editing a parent question or a sub-question. The main distinguishing features of parent questions and…
Editing a launched survey
…Other changes, such as adding new questions or radically changing question text, may make the existing response information confusing or misleading. Online surveys does not keep a log of changes…
Can respondents save a survey part way through and return to it later?
…saved automatically. The respondents must click on Finish later at the bottom of the survey page, and then use the ‘finish later’ URL provided by online surveys to return to…
Exporting and importing a survey structure
…back into online surveys. This page explains how to: Export a survey structure. Import a survey structure. To export your survey structure: On your Dashboard , locate your survey and…
Creating a customised URL using piping
…a survey item and adding your own (basic) HTML tags. If you are not confident that you can undertake these tasks, please contact the online surveys support team or your…
Can the same computer be used to complete a survey multiple times?
Yes. Online surveys does not prevent a survey from being completed many times on the same computer or from the same IP address. If you wish to restrict your survey…
Why should I always pilot my survey?
…invitation emails? To allow for expert review Piloting your survey allows external experts who do not hold online surveys user accounts to test your survey and provide you with feedback….
Removing a user from your account
This page is for administrators and Primary Contacts of Project or Organisation type accounts. If you want to remove a user’s access to their online surveys account, you have two…
Adding a new user to your account
…can do this themselves once they have activated their account. Note: You can also use the above processes to invite existing online surveys users to join your account. This won’t…