Why can't I delete or edit a question?
If you have launched your survey, you will not be able to delete any questions. This restriction applies as soon as you launch your survey. The restriction stays in place…
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Adding a link
You can insert links into notes, question text and the ‘More info’ section of a question. You can add the full URL for the relevant website, or you can make…
How do I export responses to a scale/rank question so that the data is in one column?
…for scale/rank questions in a format that only uses one column per statement. Files in .xls or .xlsx format can (at the time of writing) be imported into SPSS. Files…
Introduction to routing
…a separate page. Only multiple choice (single answer) and selection list questions can be used as routing questions. Routing cannot be attached to combinations of answers, or answers that are…
Adding a video or other media content
…your survey. Videos and other media can be embedded into a note or the ‘More info’ section in a question. Videos and other media cannot be embedded into question text….
Setting answer options as non-applicable
…non-applicable: Create your multiple choice or selection list question and add all of the answer options. Click Add question. Click the Edit question icon to open the question editor. Click…
Adding an image
This page explains how to add an image to your survey. Images can be added to notes, question text and the ‘More info’ section of a question. If you wish…
Can I restrict the type of answers respondents can provide?
…free text questions: You can limit the length of responses by setting a maximum number of characters that can be entered. You can restrict the type of answer that can…
Benchmarking
…for more advanced analysis. Free text questions and date and time questions do not contain data which can be compared across multiple surveys and are therefore excluded from the report….
Formatting text in questions, notes and messages
…options. Question text and ‘More info’ text have limited formatting options and consequently the toolbars for these items contain fewer formatting tools. Example text editor toolbar showing all available formatting…