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Online surveys  (formerly BOS)

Powerful, flexible online surveys

Help & support

Survey access control

…of a respondent. Anyone in possession of a valid username/password combination or personalised URL (that has not already been used to complete a survey) can access a survey and provide…

What is a ‘slug’?

…you to enter a valid ‘slug’ consisting of letters, numbers, underscores or hyphens. NB: The use of the term ‘slug’ in this context is likely to refer to prior use…

Why can't I delete or edit a question?

If you have launched your survey, you will not be able to delete any questions. This restriction applies as soon as you launch your survey. The restriction stays in place…

Filtering using multiple criteria

…useful to combine criteria with ‘or’ or ‘not’, or create a more complex filter. For example, you may want to define a group by whether they have given a certain…

Why should I always pilot my survey?

questions do not return the information that you need. For example, you may find that the flexibility of a free text question is great for your respondents, but you end…

Introduction to routing

…a separate page. Only multiple choice (single answer) and selection list questions can be used as routing questions. Routing cannot be attached to combinations of answers, or answers that are…

Adding an image

This page explains how to add an image to your survey. Images can be added to notes, question text and the ‘More info’ section of a question. If you wish…

Adding a video or other media content

…your survey. Videos and other media can be embedded into a note or the ‘More info’ section in a question. Videos and other media cannot be embedded into question text….