What is validation?
Some of the online surveys question types allow you to set restrictions on the answers, such as what type of answer or how many answers a respondent can provide. These…
Online surveys (formerly BOS)
Powerful, flexible online surveys
Help & support
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Can I add documents to my survey for my respondents to view / comment on?
…the file. Please see our Help article on adding files to your survey for more information and instructions. If your file is larger than 10Mb or is not in one…
Changing your survey language
…Save. Selecting one of these ‘official’ languages translates both the survey navigation and the help and guidance information. It does not translate any text you have provided – i.e. the…
Error text or missing responses on the Analyse page
…Sign out of Online Surveys – you must actually Sign out at the top right of the screen rather than just closing your browser. Sign back in to Online Surveys…
How do I change the survey status?
There are four options for the status of an online survey: – Draft surveys have not yet been launched. – Scheduled surveys have been launched but the opening date is…
Can questions, answer options, pages or respondents be randomised?
…can then email the different survey web addresses to respondents as appropriate. Depending on the number and complexity of your questions, you could make use of a combination of routing,…
Known Issues
This page details known issues with Online Surveys, intended to help you apply workarounds until the issues can be resolved. Display and export of response data Issue resolved This issue…
The components of a respondent list
…100 characters. can use any character (including spaces and non-Latin characters). are used to access the survey, in combination with the respective username. Passwords that are auto-generated by online surveys…
Navigating your Dashboard
When you log in to online surveys, you are taken to the Dashboard . From the dashboard you can create new surveys, find and work on existing surveys, import surveys,…
Creating a new survey
…create a new survey by importing the structure of an existing online surveys survey into your online surveys account. This method is normally used where you need to transfer a…