Exporting and importing a survey structure
You can download your survey structure by exporting it in JSON (JavaScript Object Notation) format, which can be shared with other users (for example, as a survey template) and imported…
Online surveys (formerly BOS)
Powerful, flexible online surveys
Help & support
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Use the Theme builder to create your own survey theme
Online Surveys comes with a set of standard themes to choose from, but you can create your own using the Theme builder. To use the Theme builder, go to the…
How do I receive a survey responses digest?
…at 09:00 UK time. The digest will include responses completed before 00:00 that morning. You will not receive a digest on the day you set it up. How do I…
Respondent anonymity and online surveys
…a key aspect of an online survey, then we suggest that you carefully consider the following aspects of your survey design: 1. Survey questions Do any of the survey questions…
Changing respondent details
…Export respondents. Save the file in a location where you can easily retrieve it. Open the exported file. Make the necessary changes. Do not change any other details in the…
Can questions be made compulsory?
Yes. To make a question compulsory: Create a new question, or edit an existing question. Click on Advanced options. In the Optionality & dependency section, choose Required. Click Add question…
Why is information missing from my exported results?
…You have ticked ‘Exclude free text responses’ when exporting your data. Ticking ‘Exclude free text responses’ will remove any free text questions and associated responses from the export. Try exporting…
The components of a respondent list
…been assigned to a question in the survey. are limited to 255 characters. can use any character (including spaces and non-Latin characters). are used to provide responses to pre-populated questions….
Importing your respondent list
…been assigned to a pre-populated question in the survey (see our Help page on pre-populating questions for more information). Examples Your spreadsheet might look something like this: Example 1: Username…
What is validation?
…restrictions are set in the Advanced options of the question editor, and where these restrictions can be applied you will also have the option to “Show validation”. To “show validation”…