FAQ for Admin users (Project account)
…Admin screens in online surveys? Sign in to online surveys and: Click on Manage at the top right of the screen (next to Sign out). A drop-down list will appear….
Online surveys (formerly BOS)
Powerful, flexible online surveys
Help & support
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Showing 51-60 of 86 results
How do I change the survey status?
There are four options for the status of an online survey: – Draft surveys have not yet been launched. – Scheduled surveys have been launched but the opening date is…
Pre-launch messages
…include in my survey? Question x.y is parameterised but uses spaces in some of its options. This might make using external parameters difficult. Pre-population – Constraints and considerations Question x.y…
Previewing, printing and saving your survey as a PDF
…in online surveys. You can use the survey preview to: Proofread your survey for errors. Test the settings and validation for each question. Check your page and question order, and…
Can questions, answer options, pages or respondents be randomised?
…create several different versions of the survey and use something outside of online surveys (names out of a hat, random number tables etc) to randomly assign respondents to surveys. You…
Providing limited access to results data
If you are a member of an Organisation account, online surveys allows you to provide limited access to results data to other users. This may be necessary or desirable where…
What is a "Token"?
…needing to enter a username/password combination. A personalised URL looks like this: https://accountname.onlinesurveys.ac.uk/surveyname?token=xxxxxxxx If you leave the token field blank when providing respondent data, online surveys will generate random, non-guessable…
How do I know who has and has not completed my survey?
Online surveys is designed to maintain respondent anonymity and therefore it will not automatically capture any identifying information about your respondents. However, if you have: set up a respondent list…
Error text or missing responses on the Analyse page
…Sign out of Online Surveys – you must actually Sign out at the top right of the screen rather than just closing your browser. Sign back in to Online Surveys…
I can’t see a survey that has been shared with me
To see surveys that other online surveys users have shared with you: Single user account and Project account: Click Shared surveys (at the top right of your Dashboard ). Organisation…