…survey sign-in page; test that the survey password or respondent usernames and passwords work correctly; and test how the survey looks/behaves for different respondents in your respondent list. Using a…
…continue to move to the next page of the survey. Your consent statement should therefore be on a separate page before the first page of survey questions. You could add…
…same individual may have accessed the same pages of a survey more than once. In the above example of a six-page survey: there were three instances of respondents accessing the…
…you want to remove and click on their username. This will open the Edit user page. Click Remove from this account. This will open a confirmation page listing any surveys…
…are likely to use (for example, assistive technologies, mobile internet, less common browsers or IT systems). The best way to check these things is to thoroughly pilot your survey. Simple…
You can download your survey structure by exporting it in JSON (JavaScript Object Notation) format, which can be shared with other users (for example, as a survey template) and imported…
…any pages. Delete, move or copy any questions. Delete, move or copy any notes. Delete, move or copy any sections. Add new pages. Convert a question from one type to…
…You have ticked ‘Exclude free text responses’ when exporting your data. Ticking ‘Exclude free text responses’ will remove any free text questions and associated responses from the export. Try exporting…
Refreshing your Analyse page pulls through any new responses and includes them in the Summary report. If your Analyse page does not appear to be displaying the correct number of…
The most likely reason for this is that you have set a Maximum responses number. A survey will automatically close when it has reached its maximum responses. You cannot re-open…