Navigating your Dashboard
When you log in to online surveys, you are taken to the Dashboard . From the dashboard you can create new surveys, find and work on existing surveys, import surveys,…
Online surveys (formerly BOS)
Powerful, flexible online surveys
Help & support
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Upgrading or downgrading your licence
Upgrading During your licence term The Primary Contact can ask the online surveys support team to upgrade their licence at any point. The support team will create a pro-rata payment…
My participants are seeing the message "The link you used to arrive at this page is not valid". What does this mean?
…is not supported in online surveys. Any information appended to the end of a online surveys survey link by an external service will be seen by online surveys as an…
Piping
This FAQ provides general information about piping in online surveys. We recommend you read this page in its entirety before using piping in online surveys for the first time. For…
The components of a respondent list
…password. Passwords: can either be supplied by the survey author, or will be generated automatically by online surveys if left blank. do not have to be unique. are limited to…
Controlling who can complete your survey
…you create personalised survey links for your respondents (or issue respondents with usernames and passwords, if preferred). Allow you to email the survey links to your respondents straight from online…
Creating a new survey
…create a new survey by importing the structure of an existing online surveys survey into your online surveys account. This method is normally used where you need to transfer a…
Unscheduled maintenance: 4-5 March 2024
We are letting you know of urgent unscheduled maintenance planned for version 2 (v2) of Online Surveys from Monday 4 March at 08:00 for up to 48 hours. While the…
How do I reset my password?
…the Forgotten password link on the online surveys sign in screen; or Sign in to online surveys, click Manage at the top right of the screen, then choose Change password….
FAQ for Admin users (Project account)
…Admin screens in online surveys? Sign in to online surveys and: Click on Manage at the top right of the screen (next to Sign out). A drop-down list will appear….