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Online surveys  (formerly BOS)

Powerful, flexible online surveys

Help & support

What is an ‘orphaned page’?

…directly from page 3 to page 6. To fix an orphaned page, the routing must be changed so that at least one survey page points to the previously orphaned page….

Pre-populating questions

the customised URL: Click Preview mode URL underneath the Generated URL box. Click open (at Generated URL (open) above the URL box) to open a preview version of the survey…

Where can I find information about scheduled maintenance?

Information about scheduled maintenance will be posted on our Twitter feed: https://twitter.com/online_surveys_ Where scheduled maintenance may result in online surveys being unavailable for a period of time, and/or we anticipate…

What is pre-population?

complete the survey. Therefore, care should be taken when using a question that has any restrictions on the type, length and/or format of answer that it will accept. Free text…

Respondent anonymity and online surveys

Online surveys is designed to protect respondent anonymity. Online surveys does not use cookies for survey completion and external tracking software such as Google Analytics is not supported on online…

Piloting your survey

…When reviewing is complete: Close the pilot survey by changing the closing date in the Distribution settings to a date in the past. Check your test responses in the Analyse…

Creating a customised URL using piping

…be inserted. Please see the example further down the page which illustrates how a customised URL can be constructed. Inserting the customised URL into your survey In the Survey builder:…