Why do I get the message "0 emails sent" when sending invitations/reminders?
…emails from online surveys. If a respondent has chosen to opt out of emails from online surveys, the tool will not attempt to send them an invitation or reminder email….
Powerful, flexible online surveys
…emails from online surveys. If a respondent has chosen to opt out of emails from online surveys, the tool will not attempt to send them an invitation or reminder email….
…options for sending invitation and reminder emails to your respondents: Online surveys has an inbuilt email tool which you can use to send invitation and reminder emails to your respondents….
…There are three survey access control options. You can: 1. Choose not to enable survey access control (default) This is the default setting for all new online surveys surveys. This…
…uploaded to online surveys and must be hosted on a website that is freely accessible (i.e. not located behind an institutional log in, for example). For files that are larger…
…respondents A moderately-sized scale/rank question containing 20 statements and 7 response options contains 20 x 7 = 140 individual elements. Your respondent’s browser must obtain this information from the Online…
…account types. Full instructions for activating and using the online surveys email tool can be found on our Help page “Inviting and reminding respondents using online surveys“. This page explains…
When you log in to online surveys, you are taken to the Dashboard . From the dashboard you can create new surveys, find and work on existing surveys, import surveys,…
Upgrading During your licence term The Primary Contact can ask the online surveys support team to upgrade their licence at any point. The support team will create a pro-rata payment…
…is not supported in online surveys. Any information appended to the end of a online surveys survey link by an external service will be seen by online surveys as an…
This FAQ provides general information about piping in online surveys. We recommend you read this page in its entirety before using piping in online surveys for the first time. For…