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Online surveys  (formerly BOS)

Powerful, flexible online surveys

Help & support

Adding a link

You can insert links into notes, question text and the ‘More info’ section of a question. You can add the full URL for the relevant website, or you can make…

What are survey messages?

URL before the survey has opened (unless you have set up a survey redirect). The Survey closed message is displayed if a respondent clicks on the survey URL after the…

Adding a video or other media content

…the URL of your hosted video, audio or other media into the URL box. If applicable, choose the Resize Type from the drop-down menu. Please be aware that resizing an…

Respondent anonymity and online surveys

…up a respondent list allows you to restrict access to a predefined group of respondents, via either a username/password login or a personalised URL. If a respondent list has been…

How can I help a user who can’t log in?

…email. Existing users who can’t log in The most common reasons that an existing user cannot log in are: They are not logging in at the correct website – direct…

Importing your respondent list

…generated by online surveys (or your own passwords and tokens, if you provided them yourself), as well as a new “url” column with the individual survey links for each respondent….

Setting up a survey password

A launched and open survey can be completed by anyone who knows the survey web address (public URL). You can restrict access to your survey with a password that your…