What are survey messages?
…URL before the survey has opened (unless you have set up a survey redirect). The Survey closed message is displayed if a respondent clicks on the survey URL after the…
Online surveys (formerly BOS)
Powerful, flexible online surveys
Help & support
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How do I know who has and has not completed my survey?
…which provides information about your respondents. This section is immediately below the Public URL and lists the number of completed respondents, the number of unfinished respondents and total number of…
Adding a video or other media content
…the URL of your hosted video, audio or other media into the URL box. If applicable, choose the Resize Type from the drop-down menu. Please be aware that resizing an…
Can questions, answer options, pages or respondents be randomised?
…versions of a survey but only launch one version. When you have sufficient data close the survey, open another version and reuse the URL from the first survey (repeat as…
Respondent anonymity and online surveys
…up a respondent list allows you to restrict access to a predefined group of respondents, via either a username/password login or a personalised URL. If a respondent list has been…
How can I help a user who can’t log in?
…online surveys once they have signed out – they should always sign in at the URL above. They are not using the correct email address – check the email address…
Why do I have to enter a username and/or password to preview my survey?
The survey preview facility shows you exactly how the survey will look and behave when it is accessed at its public URL. This includes any access restrictions. If you have…
Importing your respondent list
…been assigned to a pre-populated question in the survey (see our Help page on pre-populating questions for more information). Examples Your spreadsheet might look something like this: Example 1: Username…
Setting up a survey password
A launched and open survey can be completed by anyone who knows the survey web address (public URL). You can restrict access to your survey with a password that your…
Piloting your survey
…survey, for example, “PILOT: (Survey name)”. Click Save. Set up survey access control, if required. Go to the Survey launchpad and click Launch survey. Share the URL with your reviewers….