Help & support

Providing limited access to results data

…on your survey Access the ‘Survey permissions’ table. Either: On your Dashboard , find the survey and click on the View/Edit survey permissions icon; or From the Design tab of…

Exporting and importing a survey structure

…click Design. Click on Export survey in the left-hand menu. Choose the folder on your computer in which you want to save the file and click Save. To import a…

Can respondents save a survey part way through and return to it later?

…respondents with their unfinished survey if they have lost their ‘finish later’ link. To enable the ‘finish later’ option: Locate your survey and click on Design. In the left-hand menu,…

Amending your survey structure

…on the Actions icon and select Copy from the drop-down menu. Go back to the Dashboard and go to the Design page of another survey. Click Insert here at the…

Changing your survey language

The following languages are currently supported: Bosnian English French Gaelic (Scottish Gaelic) German Greek Italian Polish Portuguese Russian Serbian Spanish Ukrainian Welsh To change the language of your survey: On…

Setting your survey’s completion options

You can customise the way respondents navigate and complete your survey. To access these settings, go to the Design tab of your survey and click on Survey settings in the…

Complex routing

…routes finish on the final ‘Thank you’ page of the survey. Testing your routing To check your survey flow: Click on the Survey map link in your Design tab. Check…

Simple routing

…routing Check your survey flow: Click on the Survey map link in your Design tab. Check the diagram to see if the survey flow is correct. A red border around…

Introduction to routing

…routing: You want to design a staff survey which includes some questions about your institution’s management of maternity leave that will only apply to female respondents. You set up page…

Screening out certain respondents

…survey. To screen a respondent out to a message: First, write the message that your screened out respondents will see: In the Design tab of your survey, select Survey settings…

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