Help & support

Comparing responses from several surveys

…more nuanced analysis. Download the comparison report in PDF format by clicking Export at the top right of the page and choosing Download PDF. Export individual comparison tables by clicking…

Setting your survey’s completion options

…this page.” will be displayed at the bottom of each page. Regardless of whether survey navigation is enabled or disabled, the button on the penultimate page will always say Finish….

Introduction to routing

…answered “a” first to page 4, then on to page 6 to complete the rest of the survey. Respondents who answer “b” are directed from page 3 straight to page…

Glossary of online surveys terms

…A feature that allows you to compare the results from one survey with the results from one or more matching surveys. Comparing responses from several surveys Completion receipt A confirmation…

How do I display all free text answers?

The Analyse Summary page displays only the first 5 answers to free text questions by default. This can be expanded so that all free text answers are displayed. You can…

Why should I always pilot my survey?

…you pilot your survey, you launch a test version of your survey and ask friends, colleagues and reviewers to complete it. You can also complete the pilot survey yourself. This…

Question types

…differential scale question. Example of a ranking question. Free text questions Free text or open-ended questions allow respondents to type their answers in their own words. They are typically used…

Simple routing

…to a question. Test your routing. Trouble-shoot your routing. Adding routing to a question Start by setting up all the pages of your survey, including a final ‘Thank you’ page…

Accessing benchmarking reports

…the Analyse page, click on the Advanced tab and select Benchmark survey. At Select comparison group, choose the group you would like to benchmark against, then click Select. You will…

Previewing, printing and saving your survey as a PDF

…and Next (or Finish) buttons at the bottom of each page. This allows you to test the survey from a respondent’s point of view. To skip through your survey pages…

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