Help & support

How do I know who has and has not completed my survey?

…of who has and who has not completed your survey. To find out who has completed your survey: Go to your survey’s Analyse page. Scroll or jump to the pre-populated…

How do I display all free text answers?

The Analyse Summary page displays only the first 5 answers to free text questions by default. This can be expanded so that all free text answers are displayed. You can…

Comparing responses from several surveys

…more nuanced analysis. Download the comparison report in PDF format by clicking Export at the top right of the page and choosing Download PDF. Export individual comparison tables by clicking…

Setting your survey’s completion options

…this page.” will be displayed at the bottom of each page. Regardless of whether survey navigation is enabled or disabled, the button on the penultimate page will always say Finish….

Question types

…differential scale question. Example of a ranking question. Free text questions Free text or open-ended questions allow respondents to type their answers in their own words. They are typically used…

Previewing, printing and saving your survey as a PDF

…and Next (or Finish) buttons at the bottom of each page. This allows you to test the survey from a respondent’s point of view. To skip through your survey pages…

Introduction to routing

…answered “a” first to page 4, then on to page 6 to complete the rest of the survey. Respondents who answer “b” are directed from page 3 straight to page…

Simple routing

…to a question. Test your routing. Trouble-shoot your routing. Adding routing to a question Start by setting up all the pages of your survey, including a final ‘Thank you’ page…

Accessing benchmarking reports

…the Analyse page, click on the Advanced tab and select Benchmark survey. At Select comparison group, choose the group you would like to benchmark against, then click Select. You will…

Piping

…questions, notes, page titles and section headings. It can also be used to display the current date and time in your survey and to include a completion receipt number on…

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