Help & support

Can questions be made compulsory?

…(compulsory). Respondents will be unable to move from one survey page to the next (or submit their answers at the end of the survey) until they have provided a response…

Adding sub-questions

…the parent question box. You can now: Preview your question/sub-question combination by clicking on the Preview icon at the top of the page that your questions appear on. Edit the…

Providing limited access to results data

…the the pop-up box. Click Save. To apply the limited view: Go to the Views section of the Analyse page. Click on the Apply view to another user button next…

Can I embed a survey within my website?

Yes. Once you have launched the survey you can find the embed code on the Survey launchpad (Distribute page) under the heading ‘Sharing’….

Can I turn off (or change) question numbering?

You can turn question numbering on or off on the Survey settings page. Turning question numbers off will hide the question numbers from your respondents’ view of the survey. The…

Changing your survey language

…any time, even after the survey has opened. You can run surveys in languages that are not supported. However, only the text you supply yourself (the text of questions, page…

Adding contact and copyright information

Contact and copyright information is available to your survey respondents via links at the bottom of each survey page. The default contact message refers respondents to the survey author. You…

What will my invitation and reminder emails look like?

…can change: The body text The recipient name (using pre-population) The sender name (but not the sender email address) See our help page for customising your survey invitations and reminders….

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