Multiple choice (multiple answers) questions
Multiple choice (multiple answers) questions allow respondents to select one or several answers from a list using tick boxes. By default, all of the answers can be selected by a…
Online surveys (formerly BOS)
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Anonymising your response data
Whether hidden or not, pre-populated questions are treated in the same way as any other survey responses and are included in the summary of your Analyse page. Here you can,…
Sharing a survey with another user
This Help article provides instructions for Organisation account users to share their surveys with other online surveys users via the Survey permissions functionality. Using the survey permissions functionality, you can…
Adding sub-questions
You can add sub-questions (also known as follow-on questions) to any type of question. Where the parent question is a multiple choice or selection list question, you can choose to…
How do I know who has and has not completed my survey?
Online surveys is designed to maintain respondent anonymity and therefore it will not automatically capture any identifying information about your respondents. However, if you have: set up a respondent list…
Why is the "Finish" button on the second-last page of my survey?
Your survey must consist of at least two pages: The start (or landing) page, which can contain questions; and The final ‘Thank you’ page, which must not contain any questions….
Adding an image
This page explains how to add an image to your survey. Images can be added to notes, question text and the ‘More info’ section of a question. If you wish…
Adding a video or other media content
Video and audio material cannot be hosted on the online surveys website. However, you can embed media that is hosted on an external service, such as YouTube or Vimeo, into…
Distributing your survey URL
Launching your survey opens your survey so that it can receive responses. Launching your survey does not automatically distribute your survey to your respondents. There are several ways to distribute…
Can I see partial or incomplete responses?
No. You can only see a survey response after the respondent has clicked on the Finish button on the penultimate page of your survey. Partial / incomplete / unfinished survey…