Can I see partial or incomplete responses?
No. You can only see a survey response after the respondent has clicked on the Finish button on the penultimate page of your survey. Partial / incomplete / unfinished survey…
Online surveys (formerly BOS)
Powerful, flexible online surveys
Help & support
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I can’t log in to online surveys
…the sign in page which you can click on to send yourself a password reset email. You have waited too long to activate your account. Please contact the person who…
Can respondents edit their answers?
If you enable survey navigation on the Survey settings page, respondents will be able to go back to pages they have already completed and change their answers. If this option…
Anonymising your response data
…for example, compare response rates, set up filters to group responses by categories (e.g. different departments or regions), or cross-tabulate responses given by different groups of people. If you are…
What are the key features of the different online surveys account types?
This page lists some of the key differences between the three online surveys account types. This is not an exhaustive list of all of the different features available in all…
Creating a grid question
A grid allows you to group questions together into a table format. Grids are flexible and space saving, but can easily become complex and difficult for respondents to use. Grids…
Unscheduled maintenance: 4-5 March 2024
…maintenance is taking place, v2 will not be accessible and respondents will not be able to submit responses to open surveys. Version 3 (v3) of Online Surveys is unaffected and…
How do I receive a survey responses digest?
…of the week you want to receive it. Click Save. What is it important to know? Only open surveys will be included in the digest. Digest emails will be sent…
Can I add documents to my survey for my respondents to view / comment on?
…been uploaded to your survey, you can insert a link to each file into a question or note in your survey. Your respondents then click on the link to open…
Adding a video or other media content
…to an existing one). In the note or ‘More info’ text box, click on the Embed Media from External Sites icon. This will open the Embed Media Content window. Paste…