Removing a user from your account
This page is for administrators and Primary Contacts of Project or Organisation type accounts. If you want to remove a user’s access to their online surveys account, you have two…
Online surveys (formerly BOS)
Powerful, flexible online surveys
Help & support
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Adding a new user to your account
…can do this themselves once they have activated their account. Note: You can also use the above processes to invite existing online surveys users to join your account. This won’t…
Customising your survey’s appearance
…is likely to be completed by respondents using mobile devices with small screens. To change your survey’s theme: Select your choice of theme from the drop-down menu. Click Save. Check…
Piloting your survey
…of its features, including data capture and reporting. It also means reviewers can test your survey without needing access to a online surveys account. To pilot your survey: Locate your…
Multiple choice (single answer) questions
These question types are easy to set up and are the most frequent type of question in online surveys. They allow respondents to pick just one answer from a list…
Is additional statistical information (e.g. standard deviation) available in the results analysis?
For the question types: Multiple choice, single answer questions. Multiple choice, multiple answer questions. Selection list questions. Scale/rank questions. Online will calculate the following additional statistical information: Mean rank. Variance….
Exporting and importing a survey structure
…back into online surveys. This page explains how to: Export a survey structure. Import a survey structure. To export your survey structure: On your Dashboard , locate your survey and…
Setting answer options as non-applicable
…completion. Online surveys cannot automatically apply the non-applicable setting to an answer option. You must apply the setting yourself by following the instructions below. To set an answer option as…
How do I construct personalised URLs for my respondents?
If you have set up a respondent list using survey access control, online surveys will construct personalised links for you. The personalised links are generated when you export your respondent…