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Online surveys  (formerly BOS)

Powerful, flexible online surveys

Help & support

What is a "Token"?

…needing to enter a username/password combination. A personalised URL looks like this: https://accountname.onlinesurveys.ac.uk/surveyname?token=xxxxxxxx If you leave the token field blank when providing respondent data, online surveys will generate random, non-guessable…

Copying charts from the Analysis Summary

…dynamic charts into pasteable images: Ensure your browser’s bookmarks/favourites bar is displayed. Drag the bookmarklet (grey box) labelled online surveys charts to images (found below these instructions), to your bookmarks/favourites…

Accessing benchmarking reports

…by the institution managing the survey or the online surveys team when the benchmarking reports are available. To access a benchmarking report: Locate your benchmarking survey and click Analyse. On…

Setting answer options as non-applicable

completion. Online surveys cannot automatically apply the non-applicable setting to an answer option. You must apply the setting yourself by following the instructions below. To set an answer option as…

How do I refresh the Analyse page?

…times as you like while the survey is open. If the Refresh data link is not visible or does not work, please contact the online surveys support team for assistance….