Launching your survey
Before you launch a survey, it’s important to make sure that it works properly. This means checking that, for example: The text in the survey is easy to understand and…
Online surveys (formerly BOS)
Powerful, flexible online surveys
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Changing your survey language
The following languages are currently supported: Bosnian English French Gaelic (Scottish Gaelic) German Greek Italian Polish Portuguese Russian Serbian Spanish Ukrainian Welsh To change the language of your survey: On…
Importing your respondent list
While it’s easy to add a few individual respondents to your survey access control list manually, if you have a long list of participants then it will be much quicker…
Introduction to routing
Routing (also known as skip-logic or branching) allows you to direct a respondent through your survey based on the answers that they give. If a respondent provides a particular answer…
Adding pages, text and sections to your survey
This page explains how to build the framework of your survey by adding pages, text and sections. To access the Survey builder, go to your Dashboard , locate your survey…
Adding and editing questions
This page explains how to: Add questions to your survey. Preview, edit, move, copy and delete a question. Convert a question to a different question type. To access the Survey…
Creating a grid question
A grid allows you to group questions together into a table format. Grids are flexible and space saving, but can easily become complex and difficult for respondents to use. Grids…
Customising your survey’s appearance
This page explains how to change the look of your survey by: Changing its theme (colour scheme). Adding a logo. Adding a background image. To access these options, go to…
Adding contact and copyright information
Contact and copyright information is available to your survey respondents via links at the bottom of each survey page. The default contact message refers respondents to the survey author. You…
Previewing, printing and saving your survey as a PDF
There is a known issue with the Preview function. Visit our Known Issues page for more information. The survey preview allows you to see what your survey will look like,…