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Online surveys  (formerly BOS)

Powerful, flexible online surveys

Help & support

Creating a customised URL using piping

…the link text (including the < and > brackets around the tags): <a href=”https://your_customised_URL”>your link text</a> Where: <a href= tells the browser that this will be a link. “https://your_customised_URL” is…

Online surveys Security

…commit to achieving and maintaining a grade of at least A when tested by SSLLabs. You can view the current status at https://www.ssllabs.com/ssltest/analyze.html?d=www.onlinesurveys.ac.uk&hideResults=on. Data is not encrypted whilst at rest…

I can’t log in to online surveys

…screen by clicking on Sign In on the online surveys home page, or you can access it directly via the link below. https://admin.onlinesurveys.ac.uk/accounts/login/ You are not using the correct email…

How can I help a user who can’t log in?

…can’t log in. New users who can’t log in When you invite a new user, they are sent an invitation email containing an activation link. The new user must click…

Screening out certain respondents

…formatting, links and/or media, if required. Click Save. Then set up the screening question: Go to the Survey builder and click on the Edit question icon next to the question…

What is a "Token"?

…needing to enter a username/password combination. A personalised URL looks like this: https://accountname.onlinesurveys.ac.uk/surveyname?token=xxxxxxxx If you leave the token field blank when providing respondent data, online surveys will generate random, non-guessable…

What are survey redirects?

click on your survey URL before the survey has opened. A Late response redirect for participants who click on your survey URL after the survey has closed. To set up…

Where can I find information about scheduled maintenance?

Information about scheduled maintenance will be posted on our Twitter feed: https://twitter.com/online_surveys_ Where scheduled maintenance may result in online surveys being unavailable for a period of time, and/or we anticipate…