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Online surveys  (formerly BOS)

Powerful, flexible online surveys

Help & support

Benchmarking

…Run the same survey across a group of institutions and compare your results against an anonymised aggregate. Online surveys has been used to run UK-wide benchmarking surveys since 2002. The…

Online surveys Security

…commit to achieving and maintaining a grade of at least A when tested by SSLLabs. You can view the current status at https://www.ssllabs.com/ssltest/analyze.html?d=www.onlinesurveys.ac.uk&hideResults=on. Data is not encrypted whilst at rest…

Customising invitation and reminder emails

…account types. Full instructions for activating and using the online surveys email tool can be found on our Help page “Inviting and reminding respondents using online surveys“. This page explains…

Complex routing

…that all the different routes or paths through your survey are going to work and make sense to your respondents. It’s a good idea to sketch the survey flow, including…

Filtering survey responses

…another filter by clicking on +Add filter. To disable all filters, click Clear all filters at the top of the list. Saving a combination of filters and settings To save…

Common problems when importing or exporting respondents

…and Notepad to create a CSV file that retains foreign language characters: https://www.ablebits.com/office-addins-blog/2014/04/24/convert-excel-csv/#export-csv-utf8 Alternatively, try using Google Sheets, OpenOffice, LibreOffice or another application to work with your CSV file. Numbers…

Editing a launched survey

…going ahead. These include, but are not limited to, the following: Some changes, such as editing multiple choice answer options, will affect existing responses and may result in lost information….

What are survey redirects?

Survey redirects are found in your survey’s Distribution settings. Survey redirects allow you to redirect your respondents to another website (e.g. a website that provides information about your survey) if…

Adding and editing questions

…between pages 1 and 2. Adding questions to your survey To add a new question: Decide where you want to place your question. Adding a question into a blue area…

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