Help & support

Changing your survey language

The following languages are currently supported: Bosnian English French Gaelic (Scottish Gaelic) German Greek Italian Polish Portuguese Russian Serbian Spanish Ukrainian Welsh To change the language of your survey: On…

Creating accessible surveys

…survey design Language Follow these guidelines to ensure that your surveys are easy to understand: Use simple language and short sentences. The Plain English Campaign website provides free guides that…

Features not currently available in online surveys

…we may consider re-introducing them into a future release of online surveys. The features not currently available in the latest version of online surveys are: Email alerts on survey completion….

Providing limited access to results data

…your survey: Enter the user’s email address in the search box at the top of the Survey permissions table, and click Add user. (Note that the user has to be…

Adding pages, text and sections to your survey

…click Add page. To add more pages click Add page in the desired place. Note: Breaking your survey up into several pages can make it seem less daunting for respondents…

Can the "view as separate questions" message be removed?

…format difficult to understand. It also assists participants using small screens (e.g. those completing the survey using a mobile phone) who may find that breaking a large table into individual…

Can I create a survey in a language not officially supported in online surveys?

Yes, but the respondent interface (buttons, instructions, etc.) will remain in English. If you are using non-Latin characters, make sure you have tested your survey before launching the final version….