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Online surveys  (formerly BOS)

Powerful, flexible online surveys

Help & support

Common problems when importing or exporting respondents

…and Notepad to create a CSV file that retains foreign language characters: https://www.ablebits.com/office-addins-blog/2014/04/24/convert-excel-csv/#export-csv-utf8 Alternatively, try using Google Sheets, OpenOffice, LibreOffice or another application to work with your CSV file. Numbers…

Using piping in your survey

…section headings. It can also be used to insert the current date and time into your survey and to include a completion receipt number on the final page of a…

Online surveys Security

commit to achieving and maintaining a grade of at least A when tested by SSLLabs. You can view the current status at https://www.ssllabs.com/ssltest/analyze.html?d=www.onlinesurveys.ac.uk&hideResults=on. Data is not encrypted whilst at rest…

Free text questions

…responses. There are two types of free text question: For short answers, use a Single-line free text question. For longer answers, use a Multi-line free text question, which you can…

Complex routing

…to a new page, if necessary. Check that each route is complete and that there are no ‘orphan’ or ‘dead-end’ pages, i.e. pages that aren’t linked to from anywhere else,…

Benchmarking

…Run multiple copies of the same survey from your own account, and use the Compare functionality to see improvements/changes. The Compare functionality within online surveys allows you to compare results…

Accessing survey responses

As soon as respondents start completing your survey, you can view their responses as they come in. This page explains how to: Access your survey responses. Customise how the data…

Creating accessible surveys

…a balanced approach in creating the standard online surveys theme. Most importantly, online surveys can be completed with style sheets disabled or with a user-specified style sheet applied. So, whilst…

Why should I always pilot my survey?

…you pilot your survey, you launch a test version of your survey and ask friends, colleagues and reviewers to complete it. You can also complete the pilot survey yourself. This…

Copying charts from the Analysis Summary

Because the charts in your survey’s Analysis page are dynamic it is not possible to select and copy them from the browser to then paste into another document. To download

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