Online surveys Security
Security management Jisc operates an Information Security Management System (ISMS) and many of the processes and policies used to operate online surveys, and by Jisc staff, are part of the…
Online surveys (formerly BOS)
Powerful, flexible online surveys
Help & support
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Common problems when importing or exporting respondents
…and Notepad to create a CSV file that retains foreign language characters: https://www.ablebits.com/office-addins-blog/2014/04/24/convert-excel-csv/#export-csv-utf8 Alternatively, try using Google Sheets, OpenOffice, LibreOffice or another application to work with your CSV file. Numbers…
Glossary of online surveys terms
…zero index means to code answer options starting with zero, so that the first option is option 0, the second option is option 1, and so on. Exporting response data…
Inviting and reminding respondents using online surveys
…email using the online surveys email tool. One or more of your respondents has opted out of emails from online surveys. If a respondent has chosen to opt out of…
Benchmarking
…surveys) that you choose. Get quality support from the online surveys team. How do I carry out benchmarking? Online surveys offers two ways that you can carry out benchmarking: 1….
Importing your respondent list
…unique usernames, one per line. Passwords and tokens are optional. They can be left blank for online surveys to generate automatically (recommended), or you can fill in your own. The…
What are the key features of the different online surveys account types?
…reminders from within online surveys Single user account users do not have access to the online surveys email tool and must send survey invitations and reminders outside of online surveys….
How many emails can I send using the online surveys email tool?
If you are a Project or Organisation account user you can use the online surveys email tool to send survey invitations and reminders to respondents. The online surveys email tool…
How do I purchase a online surveys account?
…made out to Jisc (not online surveys). 4. Purchase your online surveys account online To purchase a online surveys account, go to the Features and Pricing page and choose the…
Renewing your online surveys licence
…pay online with a credit card. Organisation or Project account Admin users will initially be prompted to request an invoice but can choose Pay online instead to pay by credit…