Help & support

Creating a customised URL using piping

…the basic structure of the URL you want to customise. Creating a customised URL using piping requires you to be confident constructing and editing URLs, editing the source code of…

Is it possible to reuse a survey URL?

…the survey that is currently using the URL so that it frees the URL up for reuse. The survey short name forms part of the survey’s Public URL and is…

How do I know what the URL of my survey will be?

Every online surveys survey is given a unique URL when it is created. This is known as the public URL The public URL can be found on your survey’s Distribute…

Distributing your survey URL

…you have launched your survey. You can: Share the Public URL using your own methods The Public URL for your survey appears near the top of the Survey launchpad. This…

Glossary of online surveys terms

…respondents has been set up using survey access control, every respondent has a unique personalised URL which is comprised of the survey’s public URL plus the respondent’s token. Personalised URLs…

Pre-populating questions

…the customised URL: Click Preview mode URL underneath the Generated URL box. Click open (at Generated URL (open) above the URL box) to open a preview version of the survey…

How do I change the survey URL?

…will mean that the survey will no longer be accessible at the original URL. This will also disable any existing ‘Finish later’ links. In addition, any personalised URLs generated prior…

Screening out certain respondents

…that you want to route to a URL and click the arrow next to it. Enter a full URL in the text field marked Screening URL (NOTE: ensure that your…

Launching your survey

…publish the Public URL through your usual channels; distribute personalised URLs using the inbuilt email invitation tool; share the survey via social media; and/or embed the survey into your website.…

Editing a launched survey

…original URL and Finish Later links generated before the change of URL will no longer work. What if I need to make a change that cannot be made to a…

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