Help & support

Creating a customised URL using piping

…the basic structure of the URL you want to customise. Creating a customised URL using piping requires you to be confident constructing and editing URLs, editing the source code of…

Is it possible to reuse a survey URL?

…the survey that is currently using the URL so that it frees the URL up for reuse. The survey short name forms part of the survey’s Public URL and is…

Pre-populating questions

…the customised URL: Click Preview mode URL underneath the Generated URL box. Click open (at Generated URL (open) above the URL box) to open a preview version of the survey…

Distributing your survey URL

…you have launched your survey. You can: Share the Public URL using your own methods The Public URL for your survey appears near the top of the Survey launchpad. This…

How do I change the survey URL?

…will mean that the survey will no longer be accessible at the original URL. This will also disable any existing ‘Finish later’ links. In addition, any personalised URLs generated prior…

Launching your survey

…be asked to confirm this action. Your survey can now be accessed using the Public URL. Note: Launching your survey does not automatically distribute your survey URL to your respondents….

Screening out certain respondents

…that you want to route to a URL and click the arrow next to it. Enter a full URL in the text field marked Screening URL (NOTE: ensure that your…

Editing a launched survey

…original URL and Finish Later links generated before the change of URL will no longer work. What if I need to make a change that cannot be made to a…

What are survey redirects?

…click on your survey URL before the survey has opened. A Late response redirect for participants who click on your survey URL after the survey has closed. To set up…

Adding an image

…or note text box, click on the Image icon. This will open the Image Properties window. Paste the URL of your image into the URL box. Your image will now…

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