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Online surveys  (formerly BOS)

Powerful, flexible online surveys

Help & support

Online surveys Security

commit to achieving and maintaining a grade of at least A when tested by SSLLabs. You can view the current status at https://www.ssllabs.com/ssltest/analyze.html?d=www.onlinesurveys.ac.uk&hideResults=on. Data is not encrypted whilst at rest…

Benchmarking

…institution over a period of years. See our Help page on comparing responses from several surveys for more information on how to use the Compare functionality in online surveys. 2….

Where can I find information about scheduled maintenance?

Information about scheduled maintenance will be posted on our Twitter feed: https://twitter.com/online_surveys_ Where scheduled maintenance may result in online surveys being unavailable for a period of time, and/or we anticipate…

Importing your respondent list

for example, MS Excel or Google Docs. To import a list of respondents: Prepare your spreadsheet. Save your spreadsheet in CSV format. Import the CSV file into online surveys. Note:…

I can’t log in to online surveys

…on the “Forgotten password” link to re-set your password. This can be found on the online surveys sign in screen, or you can access it via the link below. https://admin.onlinesurveys.ac.uk/accounts/password/reset/…

Renewing your online surveys licence

…card. 1. On the open payment, click Proceed to payment gateway. 2. Have your credit card to hand and follow the on-screen instructions. 3. Once your payment is authorised, your…

Respondent anonymity and online surveys

Online surveys is designed to protect respondent anonymity. Online surveys does not use cookies for survey completion and external tracking software such as Google Analytics is not supported on online

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